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Terms & Conditions

Consignment and and overstock wigs are sold as is without a warranty.

New wigs are covered by the individual manufacturer's warranty (please inquire for details). We will repair or replace the merchandise at our discretion. If the issue is found to be normal wear and tear, or the results of a customer error, we will notify you and give you an estimate on repairs.

The warranty does not cover problems caused by customer errors like washing a wig incorrectly, dying a wig incorrectly, burning/singeing hair with heat, or other mistakes made in the care of your wig.

Our warranty covers wigs that are washed, colored, and cared for only by salon professionals.